Imprint

Online Dispute Resolution:

The European Commission has set up a platform for online dispute resolution (ODR). You will find the platform at http://ec.europa.eu/consumers/odr/. Consumers can use the platform to resolve their disputes.

Resolution of consumer disputes:

We are not obliged to participate in dispute resolution proceedings and will decide whether to do so on a case-by-case basis.

Electronic Reporting System:

With the "Integrity Line", we provide all employees and external persons who are in work-related contact with United Internet AG (including IONOS SE, STRATO AG, 1&1 Versatel GmbH, 1&1 Mail & Media Application SE as well as their subsidiaries) with a protected reporting channel for possible compliance breaches. Click here for the link to "United Internet Integrity Line": https://unitedinternet.integrityline.com/frontpage

Contact point according to REGULATION (EU) 2021/784 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL:

E-Mail:
Language of communication: German, English
This email is exclusively for communication purposes in accordance with Regulation (EU) 2021/784. Other requests will not be answered.

Contact point for authorities pursuant to Article 11 of REGULATION (EU) 2022/2065 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL:

E-Mail:
Language of communication: German, English
This email is exclusively for communication purposes in accordance with Regulation Art. 11 DSA. Other requests will not be answered.

Notification procedure pursuant to Art. 16 of REGULATION (EU) 2022/2065 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL/Notice and action mechanism acc. to 16 REGULATION (EU) 2022/2065 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL:

https://www.strato.de/faq/help/mail.php?thema=1181

Further contact options:

https://www.strato.de/faq/